Serving 15 States — Southeast, Mid-Atlantic & New England
IICRC-Certified Specialists
60-Min Emergency Response
📞 24/7 Emergency Line

Call Now for Immediate Response

IICRC-certified water damage specialists available 24 hours a day, 365 days a year across 15 states. Average arrival time: 60–90 minutes.

📞 (844) 725-6298
What to Expect

What Happens When You Call

From the moment you dial to a specialist on your doorstep — here is exactly what happens in each step.

1

You Describe Your Emergency

Tell us your location, what type of water damage you have (burst pipe, flooding, sewage backup, roof leak), and the approximate areas affected. This takes 2–3 minutes. No hold music, no automated menus — a live person answers every call.

2

We Dispatch a Specialist

We identify the best-available IICRC-certified specialist in your area and dispatch them immediately. You will receive their name and estimated arrival time before we hang up so you know exactly who to expect.

3

Help Arrives in 60–90 Minutes

Your specialist arrives with extraction equipment, commercial drying units, moisture mapping technology, and everything needed to begin protecting your home and documenting the loss for your insurance claim.

Be Prepared

Information to Have Ready

Having this information on hand when you call helps us dispatch the right specialist with the right equipment faster.

  • Your full address, including city and state
  • Source of the water — burst pipe, storm flooding, appliance failure, or unknown
  • How long the water has been present
  • Approximate square footage or number of rooms affected
  • Whether sewage or contamination is involved
  • Whether the water source has been stopped or is still active
  • Your homeowners insurance carrier and policy number
  • Whether the property is currently safe to enter
Contact Details

How to Reach Us

📞
Emergency Line
🕐
Hours
24/7 — 365 Days a Year
📍
Service Area
15 States — Southeast, Mid-Atlantic & New England
Response Time
60–90 Minutes Average
📧
General Inquiries
Important Note

What We Do Not Offer

We do not offer online chat support, email-based emergency dispatch, or text-based initial contact for emergencies. For active water damage, phone is the only appropriate channel — it allows us to assess your situation in real time and dispatch immediately. Attempting to report a water damage emergency via email will result in significant delay. Email inquiries for non-emergency questions, media, or business matters are responded to within 1–2 business days.

Service Area

We Serve 15 States

IICRC-certified specialists available around the clock across the Southeast, Mid-Atlantic, and New England.

Still Have Questions?

Our team is on the line right now. Every question answered, every specialist dispatched, every emergency handled — 24/7.

📞 (844) 725-6298 24/7 Emergency Line  ·  60–90 Min Response  ·  15 States Covered
📞 (844) 725-6298